How to Start Profiting — A Trader's Guide
Deriv offers two main account types: demo and real. However, real accounts are divided into several types, as traders need separate trading accounts for each trading platform.
Account Type:
When registering on the Deriv website, traders must open a demo account.
Deriv is an international broker, however, there are some countries where the broker is not legally allowed to provide its services. The list includes the US, Hong Kong, Canada, Israel, Rwanda, Paraguay, Malta, Jersey, Malaysia and the United Arab Emirates.
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The broker uses the services of financial institutions to store client funds. Therefore, if Deriv becomes insolvent, its customers will receive a refund. The broker is also interested in protecting traders' personal data. They can also enable two-factor authentication to protect accounts from hacking.
Deposit Options and Fees
Deposits and withdrawals at Deriv are done in the following ways: via online banking (bank transfer, PayTrust, Help2Pay, ZingPay, Dragon Phoenix and NganLuong), bank cards (Visa, Visa Electron, MasterCard , Maestro, Diners Club International and JCB), crypto (Bitcoin, Ethereum, Litecoin, USD Coin and Tether) and e-wallets (FasaPay, Perfect Money, Skrill, Neteller, WebMoney, PaySafeCard, Jeton, SticPay, Airtm, Boleto Bancario, Paylivre, OnlineNaira and Trustly).
Processing time for each registration depends on the payment agent and type of financial transaction. For example, funding an account using a bank card is done instantly, while withdrawals are processed within 1 business day. In general, registration processing time can vary from immediate to 3 business days.
Please note that each payment agent has restrictions on minimum and maximum deposits and withdrawals. Additionally, some methods are only available for depositing funds to a trading account.
Deriv does not charge a commission for financial transactions, but this fee may be charged by payment agents.
To carry out financial transactions, Deriv customers need to verify their personal data.
Customer support service
The broker offers the following methods to contact support staff:
write messages to the online chat section - where the bot will help solve common problems;
write an email to the broker (only when cooperating and participating in the affiliate program);
visit one of Deriv's real offices.
Clients can also use the "Help Center" section, where frequently asked questions (FAQs) are answered, or contact other traders in the Deriv community for assistance.
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